Questions? We Have Answers

DoItFiMi is a Jamaican app where busy households book everyday tasks like laundry, dry-cleaning and home cleaning by time slot.

Not yet. We are getting ready to launch. Join the waiting list and we will tell you when we open in your parish.

We are starting small on purpose, in a few parishes. We will confirm which ones before launch, and more come after that. We do not offer service across all of Jamaica yet.

DoItFiMi offers laundry, dry-cleaning, House/Airbnb Cleaning, I Need A Hand (Hands Only), fuel delivery, vehicle pickup and delivery to repair shops, roadside tire change, assembly, minor maintenance, business errands and permission-based spot checks. The nurse example is a check-in visit only. DoItFiMi is not an emergency service and does not offer passenger transport. The service list is being prepared for launch. Join the waiting list for updates.

No. DoItFiMi does not offer passenger transport of any kind.

In the DoItFiMi app, which is coming. This website explains the services and takes your name for the waiting list.

Yes. You sign up in the app before your first booking.

You choose a service, tell us the details, pick a date and a time slot, then review the price and pay in the app. You get a confirmation with a booking reference. The full steps are on the How it works page.

You can choose a specific provider for a time slot, or choose any available provider for that time.

We want this to be rare, and your booking is on record in the app so we can see what happened. The exact steps and any refund rules are being finalised before launch and will be shown before you confirm a booking. We do not promise arrival times we cannot keep.

Yes, from your booking in the app. The rules and any fees are being finalised before launch and will be shown clearly before you confirm.

Prices are not published yet. For some services you will see a fixed price when you book. For others you will start with a quote. Either way, you see the price, or know a quote comes first, before you confirm.

When you book. Your payment is authorised when you pick your time slot.

The payment setup is being finished. We will say which cards are accepted before launch.

DoItFiMi does not store your card number or security code. Card payments go through a payment provider.

A paid monthly plan is planned for launch. Details and price will be shared before launch.

We are building a joining process that includes identity checks and background screening, with a person at DoItFiMi approving each provider. These checks are planned and are being set up before launch. We will tell you plainly what is live when we open.

Insurance arrangements are being worked out with a qualified Jamaican professional. We will share what is in place before launch. We do not make insurance claims until they are true.

There will be a way to report a problem from your booking, and a process for claims. The details are being finalised before launch and will be shared with you.

No. DoItFiMi is not an emergency service and does not offer passenger transport.

Provider applications are not open yet. Join the provider list and we will contact you when they open. See the For providers page for the planned steps.

We have not set provider pay, commission or payout timing yet. We will share clear terms before applications open.

DoItFiMi does not offer passenger transport. Drivers can register for non-passenger work only, such as delivering laundry or dry-cleaning, once applications open.

We use them to tell you about the waiting list and the launch.

Email info@Doitfimi.com to be removed from the waiting list, or to ask us anything. You can also message us on WhatsApp.